Občané i návštěvníci města tak mohou okamžitě nahlásit případné závady. Je to důležité hlavně ve chvílích kdy jsou například vidět dvířka stožárů nebo je volný přístup k rozvaděči. Další možností je napsat městu e-mail nebo zavolat na non-stop linku. Radnice naopak nedoporučuje psát vzkazy na sociální sítě.
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